Zestfor

Leadership & Management

Should You Lead From the Front or Behind?

Leader guiding a team in discussion, representing leading from the front

Throughout my career, there’s one principle I’ve seen proven time and again: failing teams, departments, and organisations rediscover success through leadership, not mere management.

So often I hear the phrase, and I’m sure you do too: “It’s important to lead from the front.” It’s almost become a mantra recited without thinking about what this means, whether it’s the only way to lead, and what other strategies might work better in different situations.

Recent research indicates that 70% of leaders need to develop a broader range of leadership behaviours to meet current and future business demands. This shift reflects changing workforce expectations and the increasingly complex challenges facing organisations today.

Today I want to talk about the philosophy of leading from the front versus leading from behind. Yes, you read that correctly – leading from behind. Keep reading and let me explain.


What Leading from the Front Actually Means

Leading from the front means demonstrating leadership by taking an active, visible role in what you’re directing others to do. This leadership style involves going first, showing how tasks should be accomplished, and setting standards through personal example.

As a leadership style, leading from the front means playing an active and visible role in the everyday running of a company or organisation. Business leaders who adopt this style choose to connect with team members, customers, and stakeholders on the “front line” of the operation.

Many leaders believe they cannot ask their team to do something they wouldn’t do themselves. Whilst this principle has merit, it can sometimes prove unrealistic in practice. The challenge lies in understanding when to lead from the front and when alternative strategies might yield better results.

Key Characteristics of Leading from the Front

Leading from the front encompasses several critical elements: visible participation in day-to-day operations and challenging tasks, personal demonstration of expected behaviours and work standards, active involvement in problem-solving and decision-making processes, direct communication with team members at all levels, and accountability for both team successes and failures.


When to Lead from the Front

Crisis Management and Change Implementation

Leading from the front becomes essential during organisational crises requiring immediate, decisive action, major strategic changes that need visible leadership commitment, new process implementation where teams need clear guidance, and challenging market conditions requiring hands-on leadership.

Leading from the front gives you the chance to be more responsive to crises or difficult situations. Since those who lead from the front often have access to on-the-ground information, they can react quickly and directly as situations change.

Building Team Morale and Engagement

Leading from the front allows you to interact directly with employees, whether they’re in leadership roles or entry-level positions. This strategy can boost morale and create greater organisational cohesion through enhanced team confidence from visible leadership presence, improved communication between management and front-line staff, faster problem resolution through direct involvement, and stronger organisational culture through shared experiences.


The Alternative: Leading From Behind

Learning from Global Leadership Wisdom

Leading from behind might initially sound peculiar, yet it represents a sophisticated leadership strategy. When Linda Hill of Harvard Business School talks about leading from behind, she references Nelson Mandela’s autobiography, where he compared effective leadership with shepherding: “He stays behind the flock, letting the most nimble go out ahead, whereupon the others follow, not realising that all along they are being directed from behind.”1

Leading from behind involves deliberately stepping back after establishing direction and expectations. It’s about trusting and empowering teams to navigate their way to achieving objectives without micromanagement stifling their potential.

The Philosophy of Service Leadership

Simon Sinek describes how in the Marine Corps, when gathering to eat, junior members eat first and the most senior last. No order is given – it just happens. The premise of leadership in the Marine Corps is that “the true price of leadership is the willingness to place the needs of others above your own.”2

This philosophy embodies the principle that true leadership requires placing others’ development and success at the forefront of decision-making.


Modern Workforce Expectations

The Changing Workplace Dynamic

Today’s workforce brings different expectations to the workplace. Modern employees increasingly judge organisations not merely on financial performance or product quality, but on relationships with workers, customers, and communities.

This shift directly impacts the choice between leading from the front or behind. Current workplace statistics reveal significant leadership challenges:

Only 29% of employees perceive their leader as demonstrating authentic leadership, and 76% of employees report that work-related stress has negatively affected their personal relationships. A substantial number of leaders lack confidence in their own management structure.

Addressing Modern Leadership Challenges

Leading from the front addresses these contemporary challenges by building management confidence through hands-on experience and team feedback, demonstrating authenticity through visible, consistent actions, and reducing workplace stress by providing clear direction and support.


The Risk of Only Leading from the Front

Always leading from the front can be unrealistic. If leaders believe they must always take the lead and make initial mistakes, they risk creating dependency rather than empowerment. This approach can prevent team members from developing independence, taking initiative, and learning through their own experiences.

It’s only when leaders create an environment where they move out of the way and let their team take over that real growth can take place.


Innovation and Creativity: The Keys to Success

For organisations to thrive, they must innovate and harness their employees’ creativity. The most effective leaders demonstrate flexibility, switching between leading from the front during crises and stepping back to allow teams to flourish during stable periods.

This adaptability in leadership style often determines long-term organisational success. In times of crisis, businesses require leaders to navigate challenging circumstances. However, once stability returns and new directions are established, stepping back allows teams and individuals to develop and excel.


Developing Adaptive Leadership

Navigating Uncertainty in Modern Business

Adaptive leadership has emerged as the ability to anticipate organisational needs and lead effectively during uncertain times. This approach has become increasingly vital as businesses navigate regulatory changes, technological advancement, and evolving market conditions.

Modern leaders must develop three fundamental competencies:

Strategic Anticipation – Leaders require a thorough understanding of market trends, industry conditions, and available strategic options through scenario planning and developing foresight capabilities.

Transparent Accountability – Open decision-making processes and willingness to accept constructive feedback form the foundation of trustworthy leadership.

Organisational Adaptability – Traditional command-and-control models are becoming less effective in today’s dynamic business environment. Leaders must embrace flexibility and continuous learning.


Building Trust Through Your Leadership Style

Foundations of Leadership Trust

Trust has become fundamental to leadership effectiveness in contemporary business. Leaders can build trust through explaining the rationale behind decisions (understanding the “why” helps employees become advocates for change), maintaining transparent communication about both successes and challenges, and demonstrating emotional intelligence by understanding and managing emotions effectively in professional relationships.

Trust-Building Through Leading from the Front

Leading from the front builds trust by showing leaders are willing to face the same challenges as their teams, demonstrating commitment through actions rather than just words, creating opportunities for direct feedback and communication, and establishing credibility through hands-on problem-solving.


The Future of Leadership

Navigating Complexity

Leaders today operate in an increasingly complex environment characterised by volatility, uncertainty, and rapid change. Digital transformation, regulatory changes, and shifting consumer expectations require leaders to develop new strategies and approaches.

Embracing Digital Transformation

Technology continues to revolutionise industries, requiring leaders to navigate artificial intelligence, digital processes, and data-driven decision-making whilst maintaining human connection and organisational culture.

Leading from the front in the digital age means actively learning and implementing new technologies, maintaining personal connections despite digital transformation, balancing automation with human-centred leadership, and demonstrating digital literacy whilst preserving organisational values.


Frequently Asked Questions About Leading from the Front

Leading from the front involves taking a visible, active role and personally demonstrating tasks, whilst leading from behind means establishing direction and then empowering teams to achieve objectives independently. Think of it like a shepherd – sometimes you need to go ahead and show the way, other times you guide from behind whilst letting the team navigate forward. Effective leaders understand when each approach is most appropriate and can switch between them based on their team’s needs and the situation at hand.

Consider your team’s capability and the situation you’re facing. Lead from the front during crises, major changes, or when establishing new processes where your team needs clear guidance and visible commitment. Switch to leading from behind when your team demonstrates competence, motivation, and the environment allows for experimentation and growth. The key is reading your team’s needs and adapting accordingly. If team members are skilled and confident, step back. If they’re facing unfamiliar challenges, step forward.

Absolutely. Leading from the front in remote environments means being actively present in virtual meetings, regularly checking in with team members, participating in collaborative projects, and maintaining visibility through consistent communication. It involves demonstrating the same work standards and commitment you expect from your team, just through digital channels. Virtual leadership actually requires more intentional effort to be visible and engaged, making it even more important to consciously choose when to lead from the front versus empowering your team from behind.


Which Leadership Style Are You Using?

Leading from the front or behind isn’t a binary choice – it’s about developing the judgement to know which approach best serves your team and organisation in any given situation. The reality is that leaders need to be flexible and able to lead both from the front and behind. Having the ability to switch from one to the other will determine your level of success.

In our evolving business landscape, successful leaders will be those who master both approaches and understand when to deploy each strategy effectively. The future belongs to adaptive leaders who can navigate uncertainty, build genuine trust, and empower their teams to achieve exceptional results.

The question isn’t which style to choose, but rather how to develop the wisdom to use both appropriately. Start by honestly assessing which style you default to, then practice the other deliberately until both become natural tools in your leadership toolkit.

References
  1. Hill, L. (2010). “Leading from Behind.” Harvard Business Review. Available at: https://hbr.org/2010/05/leading-from-behind
  2. Sinek, S. (2014). Leaders Eat Last: Why Some Teams Pull Together and Others Don’t. Portfolio/Penguin.

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