Alcon, a global MedTech leader in eye care, with operations spanning surgical and vision care, sought to accelerate growth and unify a recently restructured leadership team in the UK. The team, responsible for contact lenses, lens care, and dry eye products, was adapting to its fourth leader in just four years – a period marked by flux, new expectations, and untapped potential.
With ambitious goals to regain market share and build a cohesive leadership team, the incoming Managing Director recognised that conventional approaches wouldn’t cut it. The team needed a safe space to align, strengthen communication, and establish a shared direction. Importantly, the leader needed to be part of the process, not just at the helm – something that would require expert facilitation and trust.
Zestfor were brought in for their unique, flexible approach. Known for co-creating high-impact experiences, the company’s facilitator worked closely with Alcon’s Senior Leader to tailor a series of offsite sessions using frameworks like Patrick Lencioni’s management model and Insights Discovery®. These sessions focused on:
Zestfor’s facilitation wasn’t prescriptive. Instead, they continuously adapted the agenda in real-time to meet the team’s energy and goals, checking in with the leader throughout to maximise momentum.
Zestfor’s work didn’t stop at the offsite workshops. They later coached a team member ready for the next leadership level, building on the facilitator’s deep understanding of the team’s journey.
“Zestfor’s involvement was absolutely worth the investment. The bespoke, co-created approach helped me grow as a leader and gave the team the space to come together and move forward. We’ve seen sustained market share growth, and my boss has said: whatever we’re doing – it’s working. I couldn’t ask for more.”
Zestfor doesn’t deliver cookie-cutter workshops. We tailor our approach to fit your specific team dynamics and goals – working at the pace you set to co-create solutions that drive sustainable performance. Our coaching and facilitation solutions are tailored, trusted, and transformational, equipping leaders and teams to thrive.
If you’re navigating team change, leadership transition, or performance plateaus – Zestfor is your partner in transformation.
Let’s co-create solutions that drive sustainable performance!