Zestfor’s ‘Powerful Conversations’ programme exploits how to approach challenging or uncomfortable conversations.
An interaction between two or more people that progresses from shared feelings, beliefs and ideas to an exchange of wants and needs to clear action steps and mutual commitments. – Phil Harkins
This half day training session can be delivered onsite or online and can be tailored to your specific requirements.
This programme will enable you to:
- Understand what a Powerful Conversation is and how to conduct one
- Understand assertiveness and how to apply this in conversations
- Approach challenging conversations with a win-win mindset
- Deliver difficult messages with integrity
Register your interest and we’ll arrange some time to discuss how our Powerful Conversations programme can meet your needs.